Delivery & Returns

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs  once the return is received.

Please email to let us know if you are returning an item or have any issues.

Returning Erstwilder – If you change your mind on your purchase, please return the item* along with any GWP if applicable  *Items must be in their original condition with accompanying gift boxes, story cards and swing tags.

Earrings are non returnable for hygiene reasons, unless they are faulty.

In the event that your order arrives damaged in any way, please contact us as soon as possible via email with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Please return all items to,

Esme's Wardrobe
12 Jackson Road
NG15 7QY

If you have any further questions, please don’t hesitate to contact us.